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We encourage you to contact us for any questions or problems you may have. You may reach us via e-mail, telephone, fax or U.S. Mail.
e-Mail
You may send e-mail to any America California Bank staff member using
the employee’s first initial and last name followed by our domain name
"acbank.com". If you don’t know the name of a specific individual to
address but still need to contact the Bank, you may send e-mail to the
appropriate
department by clicking below on the name of the department you want to
reach.
New Accounts
Questions about account features
Deposit rates
General information
Customer Service
Check orders
Transfers between accounts
Copies of statements or checks
Loans
New loan information
eBanking
Enrollment
Logins
Open and close accounts on the Website.
General customer service involving the Net transaction.
We promise you a speedy response.
Telephone Our staff is
available to take your calls Monday through Friday. Business hours are
8:30 a.m. to 5:00 p.m., Pacific Time. Please dial 415-986-5678 and someone will assist you.
Fax You may fax us at any time, day
or night, at 415-986-2116. Staff is available to retrieve
your fax Monday through Friday, between 8:30 a.m. and 5:00 p.m.,
Pacific Time, and respond to your questions or problems.
U.S. Mail
Address your U.S. Mail correspondence to us at:
America California Bank
417 Montgomery Street
San Francisco, California 94104-1129
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